Evaluation ratings from participants were very high. You seemed to become familiar with the organization after only a couple classes. Your industry background allowed you to relate to the participants and enhanced your credibility. They surveys conducted at the end of the first session helped you to shape a very effective generic case study for the packaging industry so that people from each of our different organizations could all relate to the materials.
Mark Schoenlein, manager, engineering quality systems at Owens-Brockway Plastic Products