Trusted Advisor

The Luminous Group has become a trusted advisor providing us with a one-stop shop for our quality related improvement needs. You have proven to be a terrific asset with internal resources and strategic partnerships that meet a variety of needs. Most importantly, everyone we have dealt with through The Luminous Group has taken the time […]

No Repeats of the Original Non-conformance

We are pleased to say that after a year, there have been no repeats of the original non-conformance. The inclusion of operators in the workshop lent good perspective to what was really happening. The timeline forced us to get everything done in a shorter amount of time than if we had tackled the issue on […]

Relate to the Materials

Evaluation ratings from participants were very high. You seemed to become familiar with the organization after only a couple classes. Your industry background allowed you to relate to the participants and enhanced your credibility. They surveys conducted at the end of the first session helped you to shape a very effective generic case study for […]

Provides Practical and Constructive Ideas to Improve our Operations

My company has benefited from Murray Sittsamer and The Luminous Group over the past several years. Murray keeps our interests front and center and provides practical and constructive ideas to improve our operations and quality systems. He always delivers what he promises. His staff is knowledge and they have also developed relationships with key people […]

Excellent Communicator, Strong Group Facilitator

Murray is an outstanding business process consultant. He brings a strong engineering acumen to his work. He has developed a number of products and processes that can significantly impact the production of his clients. He has personally worked with me and for my organization. I have found him to be an excellent communicator, strong group […]