Process Mapping

Process Mapping creates a visual roadmap of a work process by documenting inputs, decision points and output requirements. Through a Process Map you can begin to increase quality, productivity and profits by reducing uncertainty and waste in work processes. This is a basic tool used in business process re-engineering, six sigma and lean manufacturing programs. It is also very helpful in the development of training and work instruction documentation.

During this one-day session participants will gain the skills necessary to begin Process Mapping and improvement initiatives without further instruction. By visualizing the work performed, participants can easily identify improvement opportunities and make a significant impact on the organization's efficiency. Process Mapping is appropriate for manufacturing, service and transaction-intensive industries.