The Luminous Group
home | services | articles & tools | contact us





   Layered Process Audit (LPA)

   Statistical Tools & Concepts

   Quality System Basics (QSB)

   Job Set-Up

   Root Cause Problem Solving

   Process-Failure Mode &
        Effects Analysis (P-FMEA)

   Error Proofing

   Lean Principles

   5S / Visual Workplace

   Process Control Plan (PCP)

   Process Flowcharting

   Project Management

   Process Quality Management

   Quality Spill Response

   Contract Quality Engineering

PROCESS QUALITY MANAGEMENT (APQP / FMEA / PCP)

The application of Process Quality Management's structured planning process can ensure that the introduction of a new product, service or manufacturing process, is done right the first time. Through a variety of quality principles we help you achieve a consistent, reliable process at the lowest possible total life cycle cost.

The process begins with an analysis of the desired outcomes. Deliverables and requirements are defined and a process flow diagram is created. Evaluation of the flow diagram provides insight into where possible failure modes and risks exist. Appropriate process controls and error proofing techniques can then be discussed and recommended. Finally, process controls can be established and standardized job instructions created to ensure optimal results.

This curriculum will provide participants with the tools to master each stage of the new initiative development process. Concepts from all phases of the Process Quality Management philosophy will be discussed including:

  • Advanced Product Quality Planning (APQP)
  • Failure Mode & Effects Analysis (FMEA)
  • Error Proofing
  • Process Control Plan (PCP)
  • Process Flowcharting