QUALITY SYSTEM BASICS (QSB)

Quality System Basics (QSB) is a systematic approach that helps you achieve flawless launches, zero defects and a higher level of customer satisfaction by combining manufacturing best practices to enhance your current management system. QSB does not replace your plant’s existing management system. Instead, it complements it by applying tools to reduce errors and improve productivity. Specifically, QSB:

• Increases focus on the relationship between quality and productivity
• Heightens the importance of ensuring that error proofing is working 100% of the time
• Standardizes work processes and encourages 5-S
• Establishes a visual management system
• Promotes implementation of a Layered Process Audit system designed to verify the most important safety and quality items every shift
• Establishes a Fast Response system to communicate safety and quality issues every day

OEM and Tier 1 suppliers are more frequently requiring their suppliers to understand and apply QSB principles. In fact, adoption of QSB is becoming a decision factor when awarding new business. To help suppliers achieve the goals of QSB, we offer services tailored to your need:

Content

Outcomes

Duration

On-Site Supplier Workshop

• Specific to your processes/facility
• Evaluates current level of QSB implementation and focuses on those areas requiring the most support
• Utilizes hands-on examples within your facility

• Knowledge and skill to implement QSB principles including: Fast Response, Error Proof Verification, Layered Process Audits
• Implementation plan

1 day

Assessment of Current QSB Implementation

• Evaluation of current implementation of existing QSB principles
• Recommendations for enhancing your system to meet OEM/Tier 1 specific requirements

• Assessment report
• Recommendations for improvement
• Debrief with leadership

1-2 days

Establishing QSB Principles

• Overview of QSB and OEM requirements
• Evaluation of your facility to recommend a starting point for implementation, documentation, ownership, etc.

• Implementation plan which considers all Quality System and manufacturing initiatives
• Training for top leadership and for cross-functional teams

1-5 days

Leadership Training

• Targeted at plant manager and staff
• Illustrates the connection between financial performance, quality and productivity improvement

• Concise training for top leadership
• Shared understanding of how QSB can reduce internal and external ppm and lower costs
• Quality improvement action plan

1/2-1 day