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   Layered Process Audit (LPA)

   Statistical Tools & Concepts

   Quality System Basics (QSB)

   Job Set-Up

   Root Cause Problem Solving

   Process-Failure Mode &
        Effects Analysis (P-FMEA)

   Error Proofing

   Lean Principles

   5S / Visual Workplace

   Process Control Plan (PCP)

   Process Flowcharting

   Project Management

   Process Quality Management

   Quality Spill Response

   Contract Quality Engineering

ROOT CAUSE PROBLEM SOLVING

This two-day workshop will help you improve operational and financial performance by identifying causes and implementing solutions to significant or recurring problems. We'll take your team through a proven 8-step approach to problem solving used by many major automotive companies. This method is applicable to all industries including service, manufacturing and product development.

The workshop utilizes easily applied forms for fact-based problem definition, cause identification and solution selection that remove emotional bias and minimize conflict. Participants can focus on an existing problem from their work area or use an applicable case study. Application of the training to a real-life situation will give participants an opportunity to practice tools and techniques with their peers. This team-oriented approach to problem solving focuses on discovering underlying root causes and identifying best solutions for improved workplace performance.