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   Layered Process Audit (LPA)

   Statistical Tools & Concepts

   Quality System Basics (QSB)

   Job Set-Up

   Root Cause Problem Solving

   Process-Failure Mode &
        Effects Analysis (P-FMEA)

   Error Proofing

   Lean Principles

   5S / Visual Workplace

   Process Control Plan (PCP)

   Process Flowcharting

   Project Management

   Process Quality Management

   Quality Spill Response

   Contract Quality Engineering

STATISTICAL TOOLS & CONCEPTS

Statistical tools provide a foundation for reducing process variation and targeting performance in order to consistently meet customer specifications. They provide valuable information to proactively improve process and manufacturing metrics before problems occur.

The Luminous Group offers two training options in Statistical Tools and Concepts; a one-day, instructor-facilitated, on-site workshop and a state-of-the-art web-based e-learning program. Both options will help those in the manufacturing industry gain true understanding in the following areas:

  • Variation and its Causes
  • Data Review and Sampling
  • Basic Statistics
  • Process Distribution
  • Specification Limits
  • Cp vs. Cpk
  • Process Control Charts and Control Limits
  • Interpreting Trends in Control Charts
  • Proactive Prevention of Variation
  • How to Save Time and Money by Applying Statistical Tools

Online Learning:

Our exciting online learning product, The Process Control Coach™ is a state of the art web-based training program for Statistical Tools and Concepts. The Process Control Coach™ is a web-based tool available to learners around the clock. Using true life examples, interactive exercises, and sample scenarios this training tool will instill learners with concrete knowledge of statistical concepts and an understanding of the value of statistical tools.

This on-line solution is a highly-effective way to training operators, supervisor, managers or company executives. As an additional benefit, training lessons can be retaken when needed for a quick refresher, anytime, anywhere for a full year.

For a brief demonstration of The Process Control Coach™ click here.

On-Site Workshop:

Our on-site, instructor-facilitated workshop is a one-day training course in basic statistical concepts and tools used for manufacturing process control. Statistical concepts critical to management of product quality are covered through visual explanations, examples and group discussion. Participants will understand statistical concepts and tools within the bigger picture of operations management, measurement, analysis and corrective action. Participants will also leave with an understanding of how Six Sigma initiatives improve operating results.

The course is designed to help participants properly apply statistical tools in a manner that proactively improves quality and reduces the costs of non-conformance. Learning occurs through instructor-facilitated teaching, discussions and team exercises that transfer knowledge and skills to the participants.

This workshop is appropriate for division and corporate management who need to understand why Control Charts, Cpk and reduction of special and common causes are important to achieving ever increasing quality goals. The workshop can also be delivered to plant personnel and cross-functional teams responsible for controlling and improving quality metrics and plant performance.

To learn more about Statistical Tools and Concepts, click here to download a PDF of a paper presented at the 2006 ASQ World Conference on Quality.